If you’ve ever sunk your teeth into a hearty, steaming hot sandwich at Firehouse Subs, you already know it’s more than just a bite—it’s an experience. Now imagine being rewarded simply for sharing your thoughts about that delicious meal.
That’s exactly what FirehouseListens – Firehouse Subs Survey is all about.
This customer satisfaction survey isn’t just another feedback form. It’s Firehouse Subs’ way of saying, “We’re listening.” Whether your visit was flawless or had room for improvement, your opinion has the power to shape the future of your favorite sub shop—and possibly win you a $500 cash prize for just a few minutes of your time.

What is FirehouseListens?
FirehouseListens is the official customer feedback program launched by Firehouse Subs to gather insights directly from the people who matter most—their customers. The company understands that no advertising campaign or sales data can match the value of real, honest feedback from actual diners.
The survey provides a digital platform where you can voice your opinions about the food quality, customer service, store cleanliness, wait time, and overall satisfaction. This direct feedback helps Firehouse Subs improve its services and bring a better dining experience every time you walk through their doors.
Why Take the FirehouseListens – Firehouse Subs Survey?
Aside from the satisfying thought of helping your favorite sandwich shop evolve, there’s also a compelling reason to participate—you could win $500 in cash. That’s right. Every completed survey enters you into a sweepstakes where one lucky participant gets a serious cash prize.
But even beyond the money, your feedback is used to make real changes. Have a suggestion for a new sub combo? Want to highlight an employee who went above and beyond? Not happy with the portion size on your last visit? FirehouseListens gives you a voice, and that voice is heard.
Plus, the survey is incredibly quick. In under five minutes, you can complete it from your phone, tablet, or desktop. No complicated steps, no long forms just straightforward questions and a chance to win big.

Who is Eligible for the Firehouse Subs Survey?
Before jumping into the survey, there are a few basic requirements you need to meet:
- You must be at least 16 years old.
- You must have a valid receipt from a recent Firehouse Subs visit.
- The survey is open to legal residents of the United States.
- There’s a limit of one entry per receipt per person.
- Employees of Firehouse Subs, their families, and affiliated sponsors are not eligible.
If you meet these conditions, you’re good to go. Just keep your receipt handy—it’s your golden ticket into the sweepstakes.
How to Participate in FirehouseListens – Step-by-Step
Getting started with the FirehouseListens survey is a breeze. Here’s how you can take the survey:
- Visit the Official Website
Head over to www.firehouselistens.com on any device with internet access. - Enter the Survey Code
Locate the survey code printed on your receipt. This is usually a 20-digit code located near the bottom. Type it into the designated field on the homepage. - Choose Your Language
You’ll be prompted to choose between English and Spanish—select the one you’re most comfortable with. - Answer the Questions
The survey will ask you a series of questions based on your recent visit. These will include topics like food quality, service, cleanliness, and overall satisfaction. Be honest and specific. - Enter the Sweepstakes
Once you complete the survey, you’ll be given the opportunity to enter the $500 sweepstakes by providing your contact information.
That’s it—you’re done. The whole process takes just a few minutes and can lead to a pretty exciting reward.

What You Need Before Starting the Firehouse Subs Survey
Before diving in, make sure you have the following:
- A valid Firehouse Subs receipt from your most recent visit
- A device like a smartphone, tablet, or computer with a stable internet connection
- A basic understanding of English or Spanish
Once you’ve gathered these, you’re ready to share your thoughts and possibly take home $500.
Common Questions in the FirehouseListens Survey
To help you feel prepared, here are the types of questions you might encounter:
- How satisfied were you with your visit?
- Was your order accurate?
- How friendly and helpful was the staff?
- Was the restaurant clean and well-organized?
- Did you receive your food in a timely manner?
- Would you recommend Firehouse Subs to a friend or family member?
These questions are designed to be simple and straightforward. They focus on your actual experience and help the brand identify what’s working—and what’s not.
FirehouseListens Sweepstakes Details
Now let’s talk about the prize. Each completed survey gives you a chance to win a $500 cash prize through a sweepstakes drawing.
Here are some key details:
- Prize Amount: $500
- Draw Frequency: Monthly
- Number of Winners: Typically one per month
- Winner Notification: Winners are notified via the contact information provided during the survey
Once selected, winners may be required to provide proof of eligibility and complete a few additional steps to claim the prize.
Entry Period and Survey Code Validity
Make sure you don’t wait too long to take the survey. Your receipt—and the survey code on it—is only valid for a limited time after your purchase. Usually, you must complete the survey within 3 to 7 days of your visit.
The sweepstakes entry also has a specific schedule. Drawings occur monthly, and entries must be submitted before the end of the calendar month to qualify.
Following these rules will ensure a smooth process from start to finish.

Contact Firehouse Subs for Survey Support
If you face any issues while taking the survey, or have general questions, you can reach out to Firehouse Subs using the following methods:
- Visit their official website and check their FAQ section
- Contact their customer support team via email or contact form
- Review the sweepstakes rules and terms of service for more clarity
These resources are available to help ensure you have a hassle-free survey experience.
Chicken Parmesan Meatball Sub…
— Firehouse Subs (@FirehouseSubs) April 25, 2024
Hi! 😍
Get it before it’s gone! pic.twitter.com/vxeNkUr23I
Chicken Parmesan Meatball Sub…
— Firehouse Subs (@FirehouseSubs) April 25, 2024
Hi! 😍
Get it before it’s gone! pic.twitter.com/vxeNkUr23I
Make it a combo, FOR FREE!*with your $10 or $12 purchase in app or online ONLY. Through May 5th, we've got your drink & chips covered 😏 – see you soon! pic.twitter.com/uDSfUfFKG4
— Firehouse Subs (@FirehouseSubs) April 22, 2024
📢Calling all pickle lovers!
— Firehouse Subs (@FirehouseSubs) April 17, 2024
Have you tried our spicy pickle chips yet?! 🤤 pic.twitter.com/1woGzZT1jt
It’s BACK! 😍 After 3 years, the BBQ Cuban hits just as good as before, maybe even better… that’ll be for you to decide. 😏 #FirehouseSubs pic.twitter.com/4y9laxXKrd
— Firehouse Subs (@FirehouseSubs) April 5, 2024
🚨 THIS. IS. NOT. A. DRILL. 🚨
— Firehouse Subs (@FirehouseSubs) April 1, 2024
It's the finals [countdown].
This sweet deal ends today! What are you waiting for?! pic.twitter.com/exJdZMCjKp
Great minds think alike… we’re going back to our Southern roots too 🤠 stay tuned! 😉 pic.twitter.com/MpfM4tEVji
— Firehouse Subs (@FirehouseSubs) March 29, 2024
Okay, serious question, doesn’t this make you hungry? 😋
— Firehouse Subs (@FirehouseSubs) March 27, 2024
Emoji answers only! pic.twitter.com/YyXYpKZh7V
Today, we’re saluting everyone with the same first name as any U.S. president or first lady! If that’s you, show your photo ID at any participating Firehouse Subs restaurant and enjoy a FREE medium sub with purchase of a medium or large sub.#PresidentsDay #FirehouseSubs #FHSNOTD pic.twitter.com/fI30ubdpdA
— Firehouse Subs (@FirehouseSubs) February 19, 2024
Send one to your Valentine ❤️ pic.twitter.com/j38JonlHt1
— Firehouse Subs (@FirehouseSubs) February 14, 2024
We’re showing a little love to our favorite people this week (Hint: That’s you) ❤️
— Firehouse Subs (@FirehouseSubs) February 13, 2024
Now through Friday, show this offer in-restaurant and enjoy a #FREE medium sub with purchase of a medium or large sub, chips and drink after 4pm. pic.twitter.com/5HnwX06LwA
🏈 Here’s your best play for the big game:
— Firehouse Subs (@FirehouseSubs) February 11, 2024
When you order in the Firehouse Subs® app or online on February 11, score 25% off any order of $50+!
At part. US rest. Min $50 purchase & activation req’d. One per Account. Terms apply. pic.twitter.com/wPgli0TDKJ
Firehouse Subs Survey on Social Media
Final Thoughts on FirehouseListens
In today’s competitive food scene, customer feedback is more valuable than ever. With FirehouseListens, Firehouse Subs is taking a proactive step to make sure every sandwich, every order, and every visit leaves you more satisfied than the last.
By taking a few minutes to complete the Firehouse Subs Survey, you not only help shape the future of the brand but also get a chance to walk away with $500 in your pocket. Whether you’re a loyal fan or a first-time customer, your feedback matters.
So, the next time you grab a sub, hold onto your receipt, and head over to www.firehouselistens.com. Your honest opinion could make a difference—and maybe even make you $500 richer.
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